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Privacy Policy

SCOUT’D LTD · Last updated June 2026

This Privacy Policy explains how SCOUT’D LTD (Scout’d, we, us, our) collects, uses, stores, and shares personal data when you use the Scout’d app.

Scout’d is operated by SCOUT’D LTD, with a business address at F9 Allen House Business Centre, Station Road, Sawbridgeworth, England, CM21 9JX.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at team@scoutd.uk.

1. Who this policy applies to

This Privacy Policy applies to personal data we collect from users of the Scout’d app.

Scout’d is currently intended for football players aged 16 and over. Users under 16 are not permitted to create an account.

2. Personal data we collect

The personal data we collect depends on how you use the App, but may include:

Account and identity data

  • first name and last name;
  • email address;
  • date of birth;
  • phone number; and
  • login credentials.

Profile data

  • profile photo;
  • football team and club history;
  • position;
  • playing style;
  • preferred foot;
  • key strengths;
  • biography and profile information; and
  • highlight videos and football-related media.

Performance and activity data

  • match logs and football performance data, such as score, playing time, goals, assists, cards, penalty saves, Player of the Match awards, and self-evaluation scores;
  • ratings, rankings, and platform-generated performance indicators; and
  • likes, comments, follows, and other activity within the App.

Communications data

  • messages you send to us, including support requests, complaints, safeguarding concerns, and other correspondence.

Technical and usage data

  • device, log, and app usage information;
  • analytics and diagnostic information; and
  • information about how you interact with the App.

We do not intentionally collect special category personal data through Scout’d.

3. How we collect personal data

We collect personal data:

  • directly from you when you create an account, complete your profile, upload content, log matches, or contact us;
  • from your activity within the App;
  • from other users where they verify or report match data linked to your account; and
  • automatically through the operation, analytics, and security systems used in the App.

4. How we use your personal data

We use personal data to:

  • create and manage your account;
  • provide the App and its features;
  • display your profile, content, and activity within the platform;
  • allow you to log matches, build a football history, and use rankings and rating features;
  • generate Scout’d XP, Scout’d Match Ratings, Scout’d Rating, rankings, and related product features;
  • enable social features such as likes, comments, follows, and feed content;
  • review reported match data and investigate suspected misuse;
  • moderate content and enforce our Terms of Use;
  • respond to support requests, complaints, and safeguarding concerns;
  • improve, test, develop, and secure the App;
  • send service-related communications, including transactional emails;
  • send marketing communications where permitted by law; and
  • comply with legal and regulatory obligations.

5. Our lawful bases for processing

Under UK data protection law, we rely on the following lawful bases depending on the purpose of the processing:

Contract

We process much of your personal data because it is necessary to provide the Scout’d app and services to you under our Terms of Use, including account creation, profile hosting, match logging, social features, and core app functionality.

Legitimate interests

We process personal data where it is necessary for our legitimate interests in operating, improving, protecting, and growing Scout’d, including:

  • app security and performance;
  • fraud prevention and misuse detection;
  • content moderation and enforcement;
  • verification and review of reported match data;
  • analytics, product improvement, and testing;
  • safeguarding and platform integrity; and
  • limited marketing of Scout’d and its services, where lawful.

When we rely on legitimate interests, we consider and balance any potential impact on your rights and interests.

Legal obligation

We may process personal data where necessary to comply with legal obligations, lawful requests, or regulatory requirements.

Consent

Where consent is required by law, we will ask for it. This may apply, for example, to certain forms of marketing communication. You can withdraw consent at any time where we rely on it.

6. Visibility of your data in the App

Scout’d is a signed-in platform. Most profile information, posts, highlight videos, rankings, and football-related activity are visible to other users within the App.

Certain self-evaluation data may have different visibility options within the App. Even so, you should assume that most content you choose to upload to Scout’d will be visible to other users of the platform.

7. Ratings, rankings, and platform-generated data

Scout’d generates ratings, rankings, and other performance indicators based on data submitted through the App and other signals available within the platform.

These outputs are designed to provide a guide to player performance and ability. They are not guaranteed to be accurate, complete, or appropriate for scouting or recruitment decisions.

8. Sharing your personal data

We may share personal data:

  • with service providers and processors who help us operate Scout’d, such as hosting, infrastructure, storage, analytics, communications, support, moderation, and technical service providers;
  • where content and profile data are made visible within the App to other signed-in users;
  • where necessary to investigate reports, fraud, abuse, safeguarding concerns, or legal issues;
  • with professional advisers where reasonably necessary;
  • with regulators, law enforcement, football authorities, or other third parties where required by law or where we reasonably believe disclosure is necessary to protect rights, safety, or the integrity of the platform; and
  • as part of a business reorganisation, merger, acquisition, or asset transfer.

We require service providers to handle personal data appropriately and only for authorised purposes.

9. International transfers

We aim to use service providers based in the UK. If we use service providers or infrastructure that involve transferring personal data outside the UK in future, we will take steps required by applicable data protection law to protect that data.

10. Data retention

We keep personal data for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to provide the App, maintain user records, improve the product, resolve disputes, enforce our Terms, and meet legal requirements.

In practice, this means that some data may be retained for different periods depending on the type of data and the reason it is held.

If you delete your account, we will aim to delete or anonymise your personal data without undue delay, unless we need to retain certain information for legal, security, fraud prevention, safeguarding, dispute, or compliance reasons.

11. Your rights

Depending on the circumstances, you have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request erasure of your personal data;
  • request restriction of processing;
  • object to certain processing, including some processing based on legitimate interests;
  • request transfer of certain personal data in a portable format where applicable; and
  • withdraw consent where processing is based on consent.

You can also update much of your profile information directly within the App.

To exercise your rights, contact us at team@scoutd.uk.

You also have the right to complain to the UK Information Commissioner’s Office if you believe your personal data has been handled unlawfully.

12. Deletion requests and rights requests

If you want to exercise your privacy rights, including requesting access, correction, erasure, or objection, you can contact us at team@scoutd.uk.

We may need to verify your identity before acting on your request.

We will respond in line with applicable data protection law.

13. Marketing communications

We may send you service emails relating to your account and your use of the App.

We may also send you marketing communications about Scout’d where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe option in the message or by contacting us.

14. Security

We use reasonable technical and organisational measures designed to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. Third-party content and services

The App may include references to football teams, clubs, leagues, and other third-party names, brands, and assets. We are not responsible for the privacy practices of third parties.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users through the App or by other appropriate means.

17. Contact us

If you have questions, complaints, or requests relating to this Privacy Policy or your personal data, contact:

SCOUT’D LTD
F9 Allen House Business Centre, Station Road, Sawbridgeworth, England, CM21 9JX
team@scoutd.uk